The Power of the Net Promoter Score (NPS) In marketing, one of the most effective tools for measuring customer satisfaction and loyalty is the Net Promoter Score (NPS). This system revolves around a single, straightforward question: “How likely is it that you would recommend [product/service/company] to a friend or colleague?” Customers respond on a 10-point […]
Aloha! Mahalo. Komo mai e ai. Greetings! Thank you. Come in and eat. These 3 basic Hawaiian expressions can get you very far on the islands of this beautiful and other worldly place. But what’s the best way to travel, where to go, what to do, and what to pack? I’ll help you with my […]
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